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We received multiple quotes for the deck on our new build this spring. Eric Block with UglyDeck not only met, but exceeded our expectations as consumers from all angles!
Within days of our initial online inquiry Eric gave us a call and came on-site to begin the process with us. Eric gave us his honest opinion on what we thought we wanted after previous discussions and we couldn’t be happier now with our finished deck based on his suggestions! Eric left and emailed over all four quote variations we requested in a timely manner. As our summer schedule amped up we began to let our deck project fall wayside. Eric sent us a follow-up email after a couple of weeks to check-in to see if there was anything additional he could provide or see if we had any questions. I explained we had just been busy and would reach out once we’d made a decision. Fast forward a couple of weeks and after continuing to shop and compare UglyDeck remained competitive from a price standpoint and stood out already on the customer service side. Construction on our deck started almost a month ahead of schedule and Eric worked all morning, day and night on our deck until it was completed – on project we were told could take weeks from others, was completed by Eric in not even 10 days! The yard was cleaned up each day upon departure and we’ve received nothing but positive feedback from our friends and neighbors on the demeanor, craftsmanship and finished project!
We’re glad our neighbors worked with Eric and proudly posted the Ugly Deck sign in their front yard for those of us passing by and we thank Eric for making our deck a reality!